Recommended
Submit a Support Ticket
Use the support portal for normal service requests so the issue is documented, tracked, and routed correctly.
Client Support
Need help? Start here.
Existing clients can submit a tracked support request, start a temporary remote session when instructed, or call us directly when the issue needs immediate attention.
Temporary Access
Remote Support
Use automatic detection to download the correct temporary installer for the computer you are using. Windows and Mac are supported.
Direct Help
Call My IT Guy
If the issue is urgent or you are unsure which support option to use, call us directly.
Temporary support installers provide remote access to the device. Close sensitive information before starting a session and only run an installer when you are working directly with My IT Guy.